Upskill yourself with  
 MOHD AZMI YAAKUB 
   Your Certified Trainer & Consultant  
Certified Trainer
Certified Administrative Assistant
Certified Etiquette Coach
Certified Professional Image Consultant

aboutme

Hi, I’m Mohd Azmi Yaakub!

I’m a certified trainer & consultant. Previously, I worked as an Executive Personal Assistant (PA) to the Pro Chancellor of Lincoln University College (LUC), Malaysia for 9 years and been involved in liaison, office administration, operations and management. I hold a Bachelor of Arts in Mass Communication (Hons) and Diploma in Communication Skills.

 

Having worked in banking, insurance and education industries, I have been widely exposed with the use of office documents such as official letters, memos, minutes of meeting, proposals, paperwork including liaise with government and private sectors personnel.

 

I love to give training and sharing knowledge with people. A lot of training I have conducted for the public through workshops and seminars in the field of communication, image, etiquette, netiquette, administration and professional writing.

Former Football Coach for international student team at LUC and also an author of the skills books 'Netiquette - Online Ethical Guide' (2020), ’36 Essential Structure, Common Mistakes, Tips & Samples For E-Mail Writing’ (2019) and ‘Official Letter Writing Skills - Useful Guides for Individuals, Graduates, Employees & Employers’ (2018).

mohd azmi yaakub

 

15+

YEARS OF WORK

EXPERIENCE

100+

SUCCESSFULL

CLASSES

|

|

500+

HAPPY

CLIENTS

COURSES

PROFESSIONAL

 

ETIQUETTE

Ethics is essential in conducting any business with the clients. It helps to connect customers with products or services provided by the company. Individuals with professional ethics will have a positive impact and will help to maintain a customer relationship with their company. Having a good ethical professional is important in describing the brand of the institution or where they work.

IMAGE &

 

PERSONALITY

We should not only gain relevant experience in handling clients (in any specialized areas) but also to having a good image & personality. We play an important role in describing the brand of an institution or work place. With a good image and personality, we will be able to demonstrate positive and good judgment, also compassion in the treatment of clients. 

COMMUNICATION

Communication is an important element in our daily lives, whether we are connecting to families, friends, buying or selling items, even sharing information with colleague in work place. We communicate with people and organisation everyday verbally or even non-verbally. Learn about the importance, the process, the barriers and more about the communication skills for a better understanding.

 

OFFICE

 

ADMINISTRATION

Managing office administration is a fast-paced task that need the skills to perform various tasks and requires quick thinking with thorough knowledge. Upskill yourself with the work skills that cover many different roles and tasks such as organizing files, data, managing meetings, appointments, and more, all at the same time. 

LETTER

 

WRITING

Writing an official letter is one of the essential skills in communication. Indirectly, we will be involved in writing of letter regardless of whether we work or not. We are required to provide a formal letter to apply for a job, lodge a complaint, apply for a promotion or salary increment, resignation and many more. 

E-MAIL

 

WRITING

E-mails are important as it has become one of the main ways to communicate for business professionals. If you are dealing with incoming and outgoing messages from your clients, boss, colleagues and professional contacts, writing a proper structured e-mail will improve the quality and image of you and your company. 

GALLERY

 
 

TESTIMONIALS

Salmah

Counselor

Malaysia

"I attended Mr. Azmi classes & read his books. To me, everyone should equip themselves with these essential skills regardless of the type of work."

Dr. Regidor III Dioso

Lecturer

Philippines

"I enjoyed learning these programmes. I also advise my students to upgrade their image & soft skills, not only depending with their diploma or degree."

Lina Tio

Director

Indonesia

"I encourage my staff to take courses with Mr. Azmi. I have attended and found that, what is being taught are important skills in the work world."

Omer Kutbi

Executive

Yemen

"The trainer is a humble guy but very knowledgeable & professional. He shared his own experience in real industry while teaching."

Kishor Gaire

Student

Nepal

"The course been conducted in average class but in professional way. The quizzes & tests help me to understand more. I highly recommend it."

PUBLICATIONS

 

get your copy today!

"YOU ARE UNIQUE,

SO SHOULD YOUR SKILLS"

 

CONTACT ME

 Book an appointment for your consultation 

 Find out my next classes 

 Get your quote 

 Buy my book 

 mohdazmiyaakub@gmail.com